Donor management

Dashboard > donations overview

You manage your donors in the donations overview of your fundraiser, which you open via your dashboard.

Here you will see:

• a list of your donors,
• their email address (if they did not donate anonymously),
• the amount donated,
• the date of the donation
• the comment they placed with their donation

Here, you can:

• download a list (excel) of your donors (e.g. to thank them personally).
• delete a comment (e.g. if an unpleasant comment was posted).
• make a donation anonymous (only for an inappropriate name or at the donor's request).

Thanking donors

Donors are automatically thanked - on behalf of the campaign manager - with a short email after receipt of their donation. You can change the default text of this e-mail in Settings, if desired.

Dashboard > My fundraisers > Edit fundraiser > Settings > Use my own thank you e-mail

You can always send your donors a personal thank-you email if you wish. To do so, open the donations overview via your dashboard. Here you will find a list of all your donors with their email addresses and you can use these to send them a personal thank you email if desired. 

You can also download a list of donors and their email addresses here (excel).

Please note: Not possible for anonymous donors who have chosen not to provide their e-mail address.